EmoTik

Untangle Thoughts.

Support, privacy and legal information for EmoTik.

Support & Contact

For questions, issue reports, purchase help, or privacy requests, please contact us by email.

Frequently Asked Questions

What is EmoTik?

EmoTik helps you organize thoughts and explore feelings through AI-assisted reflection. It is a tool for personal reflection and self-understanding, not medical diagnosis, treatment, or professional mental health advice.

Where are my saved reflections stored?

Saved reflections and history are stored on your device. Text submitted for analysis is sent to our intermediary service and Google Gemini. Separately, your Tik balance, free-use date, and purchase records are managed on our server.

How do the daily free reflection and Tik work?

One regular reflection is available free each day, with the day determined using Japan Standard Time (JST). After the daily free reflection is used, a regular reflection requires 1 Tik. Tik is available in packs of 5 Tik, 15 Tik, and 30 Tik. Check the App Store purchase screen for the price in your region.

When is Tik used?

Before a paid reflection, the app shows your current balance and the balance after using 1 Tik. Tik is deducted after a successful analysis. If the AI request or analysis fails, no Tik is deducted for that failed analysis. Deep Dive for a reflection does not require additional Tik.

My purchase has not appeared in my Tik balance. What should I do?

Purchase information can take a short time to reach our server. The app checks your balance again after purchase. If it is still incorrect, reopen the purchase screen or restart the app. Contact emotikhelpdesk@outlook.jp if the issue continues; do not purchase again just to correct a missing balance.

What is EmoTik Colors, and can I restore it?

EmoTik Colors is a one-time, non-consumable purchase that unlocks additional themes. It does not include Tik or unlimited AI analysis. Use Restore Purchases with the Apple Account used for the original Colors purchase.

Can I restore Tik or transfer my saved records?

Tik packs are consumable purchases. Restore Purchases is for eligible non-consumable purchases such as Colors; it does not re-grant previously purchased or used Tik. Your remaining Tik balance is managed using your EmoTik user ID. This does not provide an account-based transfer of your journal or guarantee Tik transfer to a different device. Contact emotikhelpdesk@outlook.jp about a missing balance.

How can I delete my information?

Use the app’s record deletion controls to remove saved reflections from your device. Deleting those records or uninstalling the app does not automatically delete the persistent user ID or server-side usage and purchase information. See the retention and deletion section below for requests concerning that information.

Privacy Policy

First issued: September 4, 2026 · Last updated: September 25, 2026

This policy explains the information EmoTik handles, why it is used, where it is stored, and how deletion works.

Saved journal records stay on your device; AI analysis sends text to external services. Tik, daily free use, and purchases are managed on our server using a user ID.

Terms & Service Information

Credits & Acknowledgements

Emotion model

EmoTik’s emotion categories and emotion-wheel concept are informed by psychologist Robert Plutchik’s psychoevolutionary theory of emotion, including his model of eight primary emotions, emotional intensity, and relationships between emotions.

The emotion-wheel visualization and interface used in EmoTik are an original implementation created for EmoTik to present these concepts in the app. They are not an official Plutchik figure or reproduction of a specific third-party illustration.

Reference: Robert Plutchik, Emotion: A Psychoevolutionary Synthesis (1980).